Site and content
All content included in the Site (the Content), such as text, graphics, image, artwork, logos, button icons, images, audio clips, digital downloads and data compilations is the property of SWSM or is licensed to SWSM by third parties. The Content of the Site is protected by copyright, trademarks, database and other intellectual property rights.
SWSM reserves the right to make changes to the Site and to the Content. You may:
- view and display the Content of the Site on a computer screen,
- print individual pages and make a reasonable number of photocopies of the Content in all cases for your own personal, non-commercial use, provided you keep intact all copyright and proprietary notices.
You must not copy, distribute, extract parts of the Content, make profit, publish, reproduce or modify, distribute or use for commercial purposes any of the Content without first getting written permission from SWSM.
You may not use the Site for any of the following purposes:
- gaining unauthorised access to other computer systems;
- interfering with any other person's use or enjoyment of the Site;
- breaching any laws concerning the use of public telecommunications networks;
- interfering or disrupting networks or wesites connected to the Site.
By making the trademarks available on the Site, SWSM or other owners of such trademarks are not giving you any permission to use them.
The terms in this section apply to any software (including any updates or upgrades to the software) that SWSM makes available to you from time to time for your use in connection with the Site (the Software).
All software used in the Site is the property of SWSM and protected by copyright laws.
You may use the Software solely for purposes of enabling you to use the Site. You may not incorporate any portion of the Software into other programmes or compile any portion of it in combination with other programmes, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute, sub-license or otherwise assign any rights to the Software in whole or in part. SWSM may cease providing any Software and we may terminate your right to use any Software at any time. Your rights to use the Software will automatically terminate without notice from us if you fail to comply with any of these Software terms. You may not assist or authorise any other person to copy, modify, adapt, reverse engineer, decompile, disassemble, attempt to derive source code or otherwise tamper with, the Software, whether in whole or in part, or create any derivatives of the Software.
SWSM may modify the Software at any time and without notice to you.
SWSM and your Water Company disclaims all warranties and limits liabilities arising out of or related to the Software to the fullest extent permissible under law. In particular, disclaimed are all liabilities in connection with:
- Incompatibility of the Software with any of your devices, software, telecommunications links;
- Any loss or damage caused to your devices by the use of the Software;
- Technical problems of the Software, i.e. interruptions and errors;
- Unreliability, unsuitability or inaccuracy of the Software;
- The Software not meeting your requirements.
Limitations and SWSM’s liability
Although SWSM aims to offer the best possible service, it makes no promise that the Site will meet your requirements. The Content is only for general information and SWSM takes reasonable care to check that it is accurate and complete before it is published on the Site. SWSM cannot guarantee that the Content will always be accurate, available, complete, free of mistakes or fit for any particular purpose. SWSM will not be responsible for any errors or omissions or for the results obtained from the use of such information. If SWSM is informed of any inaccuracies in the Content it will attempt to correct the inaccuracies as soon as reasonably possible.
SWSM will not be responsible for incompatibility of the Site with any of your equipment, software or telecommunications links and will not be responsible for any damage to your computer or any of the information on it. SWSM does not guarantee that the Site is free from viruses, or that you will always be able to use the Site without any interruption or error. If you download any Content to your computer or take the Content from the Site, you do so at your own risk.
SWSM does not accept any responsibility for any mistakes, errors or other faults in the Site, the Content, links to the Site or for how you use them.
You will indemnify SWSM against all losses, liabilities, costs and expenses reasonably suffered or incurred by SWSM, all damages, fines or penalties awarded against SWSM under any judgment by a court of competent jurisdiction and all settlements sums paid by SWSM as a result of any settlement agreed by SWSM arising out of or in connection with the use of the Site by you.
Nothing in these terms removes or limits SWSM’s liability for death or personal injury caused by our negligence or for any liability which SWSM cannot limit or exclude under the relevant law.
In cases where SWSM runs and manages the Site in partnership with another entity (e.g., a Water Company) the limitations and liability provisions in this section shall apply in full to such partner.
You must be over eighteen years of age to register on the Site. You are responsible for maintaining the confidentiality of your account and password and you agree to accept responsibility for all activities that occur under your account or password.
You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided.
You can cancel your registration at any time by informing us in writing. If you do so, you must stop using the Site.
The suspension or cancellation of your registration and your right to use the Site shall not affect either party's rights or liabilities.
Links to other websites
As a convenience to SWSM’s customers, the Site may include links to other websites, products or material. Although SWSM may make these links available, they are beyond SWSM’s control and SWSM does not in any way recommend, endorse or promote them. Any complaints about the third party material SWSM makes available should be addressed to the relevant third party. Please notify SWSM about the complaint and its nature so that we can improve the Site for future customers.
You must not link to the Site without first obtaining a permission in writing from SWSM.
Products and services
It may be possible, through other websites SWSM runs and provides links to from the Site, for you to have access to a facility to buy or order free products or order services. Please review our Conditions of Sale, Supply of Free Items and Home Visits Policy, which also govern your use of the Site, to understand our practices.
Advertising and sponsorship
The Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant laws and codes. SWSM will not be responsible for any error, any faults or inaccuracy in advertising and sponsorship links and material.
Last updated: 1 October 2017